Presented in 2009 Nokia Connection, Nokia E72 is the newest Nokia mobile phone for business use. The appearance of E72 looks really similar to the previous generation, E71. There are three main improvements in E72. Joystick controller has been taken out and replaced by Optical Navi Key (an optical trackpad). Camera has been improved to a 5.0 MP camera along with a newly added LED flash and autofocusing function. Another feature is great news to music lover. E72 is now built with commonly used 3.5mm earphone plug.

E72 is designed for people who communicate with others through messaging for most of the time. The phone enhanced its email and instant messaging functions to provide convenience for users. E72 supports email accounts where a lot of companies commonly use, such as Mail for Exchange and Lotus Notes Traveler. E72 can directly log onto instant messaging accounts like Google Talk, Yahoo! Messenger, and Windows Live Messenger. Simply set up a Nokia Messaging IM account from home screen, online chatting from the above accounts can be started in no time. This is where the full QWERTY keyboard is being used efficiently.

There is an electronic compass that is newly added to the phone. Including in Ovi Map, it lets user to know the actual direction of where the user is facing at the moment along with detailed maps and route finding through Ovi Maps online services. As a family member of Nokia, the Ovi Store application cannot be missed. Entering Ovi Store can get great selections of applications, games, wallpapers, and themes. Personal media can be stored in the included 4GB memory card or an expandable memory up to 16GB.

The Nokia E72 built with North American Model (NAM) 3G HSDPA 850 / 1900 / 2100 MHz which will compatible with US or Canada HSPA Network.